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Customers

In the daily rhythm of the station, not every visitor shops the same way — or for the same reasons. Some are familiar faces you see every week, others are just passing through, and a few stand out for the stories they carry with them. While each person is unique, they tend to fall into three broad groups that shape both your business and the kinds of conversations you’ll overhear.

Customer Types


  • Locals – Permanent residents of the station. They don’t make large purchases, but their steady, predictable buying habits form the backbone of your daily traffic.
  • Travelers – Passing customers stopping briefly to fuel up or make a layover before continuing their journey. They bring light cultural variety and occasional surprises, but their visits are fleeting.
  • Patrons – Repeat visitors with more personal connections to your shop. Often, they have stories or ongoing threads to share, and over time, you might play a small role in their own journeys.